“Gift Cards: Handing Customer Enquiries” is designed to teach staff everything they need to know about handling gift cards.
What’s unique is the Virtual Coach feature. Imagine having a personal guide by your side, that’s what the virtual coach is like – offering tips and feedback as you go through the course.
The course works well on any device, and it’s not just about reading or watching videos. You’ll interact with the virtual coach to make scenario based decisions